Yesterday's government announcement means we are closing our doors today while we all weather this storm. We're thankful that there is now clarity in the directive. We have had a lot to think about and manage over the last few weeks - in particular the health and well-being of our guests, and of our team here. We have also been concerned to ensure the financial security of our staff.
The goverment has said it will review its directive in three weeks' time but we believe restrictions are likely to remain in place for longer, and therefore we will remain closed until 1st June this year. But we will keep a close eye on the situation and if that changes we will advise you.
We know you will be disappointed about not being able to come here for your Easter and Spring breaks - and we are just as sad about it. We will be getting in touch with everyone who has a booking over the coming weeks. We're offering guests booked between now and the 1st June this year the opportunity to reschedule their breaks for any time up to 30th June 2021.
We'd like to take a moment to thank our wonderful team, who have worked exceptionally hard over the past few weeks since the situation started to escalate, introducing and maintaining astonishing standards of hygiene and safety, and working alone to maintain distance. We're very proud of them, and hugely grateful to them for keeping Swallowtail Hill at the lowest possible level of risk.
We also want to thank you - our guests, whom we regard as friends, for your patience and understanding during this challenging time. We know many of your are almost as fond of Swallowtail Hill as we are, and that you look forward to your breaks here as a really restorative and special time - we're truly grateful to you for choosing us and we look forward to being your 'happy place' again soon.
Clearly we will be keeping a close eye on developments and will only reopen when it is deemed safe to do so. In the meantime, thank you for your understanding and your ongoing support, and we look forward to welcoming you to Swallowtail Hill in the not too distant future.
We look forward to welcoming you to Swallowtail Hill. If you’d like to have a chat about your stay then do get in touch, or you can find out more and make a booking using the links below.